Click the Business Information tab on the left side rail and change this to an email in your organization which should receive customer replies. Set "reply to" emailĪs initially configured, customer replies are sent to - this email is unmonitored. Re-sending is available from a link on the staff page in bookings. If the owner declined the invitation (see 'accept permissions' above), you will have to re-send the invitation so that they can accept permissions. This step is required by Microsoft when Bookings are created by an agent. You will have to share a different calendar, then delete the ACNS admin staff from your Bookings. The ACNS admin account that created this bookings will be listed, and its calendar shared. This sidebar section shows the staff in your Bookings. Do not choose Add a booking calendar, because new Bookings should only be created by resource coordinators. Click the magnifying glass to complete the lookup.
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